Support Services

TechShield upholds the industry’s highest standards for response time, problem resolution and customer satisfaction. We believe every service call needs to be handled with the utmost professionalism, courtesy, and promptness. This enables us to service our customers at the highest quality level and ensures your experience is pleasant and pain free. With these stringent standards we have been able to maintain 95% customer satisfaction while maintaining well above average speed of answer times for our customers.

Warranty Services

TechShield Services, a division of Direct Access Systems, was created to ensure that companies of all sizes are able to maintain and utilize audio, video and web conferencing hardware and managed services with confidence and ease-of-use.

Managed Services

With our one-stop shop for all your video, audio and web conferencing needs, you can conduct meetings, collaborate, and communicate with your employees anytime, anyplace.

Training Services

TechShield Training Services helps you yet the most out of your conferencing investment.

Interested in learning more about TechShield, please contact your DAS representative at 1 (877) 526-2125.